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How cloud based productivity suites can keep you organized

Most entrepreneurs use email and an electronic calendar to stay organized. But cloud-based productivity suites like G Suite and Office 365 give SMB owners a

Seven retailer tips for Black Friday and Cyber Monday

OBJ360 Sponsored, Ottawa, Sponsored

Since migrating north from the United States about a decade ago, Black Friday has become hugely popular with Canadian shoppers. The annual buying frenzy and

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Hydro Ottawa integrates cybersecurity into practices to guard against emerging threats

OBJ360 Sponsored, Ottawa

Preventing outages and restoring power usually invokes images of work crews clearing fallen trees and connecting wires atop utility poles. But behind the scenes, Hydro

How to create an outstanding customer experience

OBJ360 Sponsored, Ottawa, Sponsored

“Customer experience” is more than just customer service – it’s all the interactions that customers have with your company, from advertising to purchasing and beyond,

An overhead view of a woman working at a table.

How to calculate your business space needs and budget

Non-Residential, OBJ360 Sponsored

Moving into a proper office, storefront or studio is a major milestone for many entrepreneurs and business owners. But some basic questions can be a

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Four tips for creating a customer loyalty program

OBJ360 Sponsored, Ottawa, Sponsored

Customers love getting freebies and rewards. Airlines and retail chains have long tapped into this desire, using loyalty programs to keep buyers coming back. Increasingly,

Are you ready for your own business space?

OBJ360 Sponsored, Real Estate

Ottawa is one of the top cities in Canada to launch, expand and grow a business. A stable economy, well-educated population and network of supportive

Four tech tools to help keep your customer service on track

OBJ360 Sponsored, Ottawa, Sponsored

These days, technology allows small businesses to deliver more-efficient customer service and support via services such as live chat and mobile alerts, while simultaneously gathering

How Kinaxis added instant bench strength to its leadership team

OBJ360 Sponsored, Techopia

Kinaxis is one of those companies that demonstrates the resilience of Ottawa’s tech sector. This provider of cloud-based supply change management solutions has gone through

Court finds scathing job reference to be acceptable because it was true

Expert Blogs, OBJ360 Sponsored, Sponsored

When you ask a former employer or colleague for a reference, it’s usually safe to assume that they will give a positive one. If the