Linton’s labour of love opens its (discreet) doors in Smiths Falls

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It used to be an after-hours speakeasy called The Dugout, a place where the railwaymen could slip in for a celebratory or solitary shot, if they had the key. Then it became home to the local chapter of Alcoholics Anonymous. 

Ultimately, the irony was too much for Bruce Linton to ignore. “I didn’t know who or how, but I knew I was going to put a bar in that basement,” says the well-known entrepreneur.

Sure enough, The Post Office Cocktail Bar in Smiths Falls opened less than a month ago, tucked into the basement of the old post office, circa 1894, designed by Parliamentary architect Thomas Fuller and a designated heritage building. 

Linton first noticed the structure in 2013, when he was scouting a suitable location for his cannabis startup. Five years later, he purchased the run-down building with the express purpose of restoring it to its original glory.  

He describes the project as not only a labour of love for the building itself, but also a tribute to the town that welcomed his team into the old Hershey Factory, which became home to Canopy Growth Corp., the company Linton founded. 

Linton began restoration of the post office in February 2019 and spared no expense in the project, which was completed about eight months later, after Linton had left his post as CEO of Canopy.

Today, the iconic building features an executive apartment on the third floor, three rental apartments on the second floor and office space on the ground floor. In 2021, the restoration was recognized with the Lieutenant Governor’s Heritage Award for Excellence in conservation.  

With the restoration complete and the building occupied, the last piece of the project became the bar. It, too, has kept its mystique. It’s accessed from Russell Street through a discreet door with gold lettering, down a flight of stairs and through another door that opens into an elegant, cozy space overseen by one of Ottawa’s first female bar leads, Jillian Dagenais.

post office

It’s one of five establishments that have opened on Russell Street in the past three years, offering food and drink. It’s a development the town is welcoming.

“The more options we have in town, the less likely residents will leave to enjoy food and entertainment offerings. And, alternatively, (it) draws in residents and visitors from the region,” says Julia Crowder, manager of economic development and tourism with the town.

In fact, there already was a bar next door to the post office that had opened just before COVID, had weathered the pandemic and was becoming something of a music destination.

“(Linton) didn’t want to compete and so he offered me the bar and of course I said yes, though I had no idea how I was going to do it,” chuckles Pat Maloney, owner of the neighbouring establishment, Bowie’s. “The first person that popped into my head was Jillian.”

Dagenais, who is also Maloney’s cousin, had already proven her cocktail chops in Ottawa several times over. At the same time, Maloney had reached the point where he needed some help at Bowie’s, so he figured Dagenais could fill in for him while she consulted with Linton’s contractors over the final decor of the post office bar she would take over.

“I talked to everyone when I was working at Bowie’s. I got to meet people and do the foot-on-the-ground marketing, but then I really surprised everyone,” recalls Dagenais. 

The look and feel of The Post Office Cocktail Bar and its offerings are very different from other establishments along Russell’s food row. There’s a warm, muted elegance built into the space, which offers a range of classic cocktails alongside an eclectic menu of small plates.

“I’m going for quality over quantity in an intimate space and giving people something that’s a bit elevated,” describes Dagenais, an award-winning mixologist with 20 years of hospitality experience.

Linton is foregoing a lease for now until the bar becomes established.

“Businesses fail because they get weakened by hefty leases. I’d sooner have a tenant that operates for 20 years and forgo a lease for the first little while,” he explains. “It’s kind of a co-op bar right now.”

Naturally outgoing and charismatic, Dagenais is intent on building collaborative relationships throughout the town and the region.

“I’m trying to stick as local as possible. I buy my meat at Valley Custom Cutting and my cheese at the Perth Cheese Shop. I love that small town situation. I love walking into a store, talking to the owner, trying the product. I could order from a supplier, but what’s the fun in that?” she shrugs.

The personal touch is also good for the bottom line. The independent businesses support each other on social media and promote one another with customers.

“I haven’t had to pay for any marketing to date and I’m busy,” remarks Dagenais.

The bar also offers a Bottle Shop, with a rotating selection of curated wines and other beverages available for purchase.

Dagenais joins a whole new crop of business owners in Smiths Falls. “I just want to be part of the growth, I want to be involved in it, that’s why I’m doing this,” she says.

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Bright Side of Business: Iranian entrepreneur and avid cyclist invites Ottawa to pedal and paddle

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A love of biking that began in childhood in Iran has led Maria Rasouli to a career driven by joy. 

Today, in Canada, she’s pulled off an impressive feat: transforming her passion into a business, renting out comfortable, top-quality bikes for tourists and locals alike.

“Everyone settles on the stereotype (that Ottawa) is a government town,” Rasouli says. “I have pride about the city in which I live. I feel like it’s such a beautiful city to discover.” 

Through Escape Bike Tours, Rasouli and her team make it easy for customers to rent bikes and explore the city’s many sights with over 150 options, from city bikes and tandem bikes to e-bikes, e-scooters and more. 

During the spring and summer, the Sparks Street business sees hundreds of people coming through its doors. But the journey to this success was long and winding.

With a scholarship to pursue her PhD in organizational psychology at Carleton University, Rasouli moved to Canada in 2002. From there, she began teaching, taking up research roles and consulting.

“All of us in this world, we are looking for our source of fulfillment, doing something that truly makes us happy,” Rasouli explains. “I just wasn’t content with the type of work that I was doing.”

Turning inward, Rasouli decided to pursue her greatest joy and passion: biking. She admits that biking in Iran was challenging due to societal expectations. “That was an extra kick for me to do something that I really love.”

Maria Rasouli

By 2015, Rasouli had launched Escape Bike Tours. “It’s hard for people to (imagine) how difficult it was to start,” Rasouli comments. For the first four years, she had no space or inventory, simply renting equipment whenever she had a customer inquiry. Meeting with her customers, Rasouli would chat about her personal experiences cycling around the city and share recommendations for the best spots.

Despite her company’s growing popularity, Rasouli was still working part-time jobs in the winter. By her second year, she had built up enough of a foundation to buy a small trailer and rent bikes independently. By year three, she had opened her Sparks Street storefront.

“It wasn’t like all the bills were paid and everything was fantastic,” Rasouli recalls. “It was a very, very steady process of growth, being patient and understanding that nothing happens overnight.”

Before long, there was enough work to keep Rasouli busy through the winter by taking on business development, marketing and more.

After the unexpected hurdles caused by the pandemic, Rasouli says she is “exhausted of talking about how bad COVID has been.”

Without government support, she admits, many seasonal businesses like hers wouldn’t have survived the pandemic. “I’m trying to just focus on the positive as much as I can.”

Locations Escape

It’s a philosophy that has worked well for Rasouli. In 2021, she launched her second business, Locations Escape, which rents out paddleboards and kayaks. “(The idea) was always in the back of my head, but the pandemic gave me more time to learn about (it),” Rasouli explains. 

She and her team began the “very stressful” process of securing a license at the end of 2020 and quickly found success in their first season. “We say now you can pedal and paddle with us,” Rasouli jokes.

Through Locations Escape, customers can explore the city’s waterways, taking in views of Parliament, the Canadian Museum of History, the Rideau Falls and more. “We offer sunset paddles, which is incredible,” Rasouli says. “We’re very excited about it.”

The future is a wide-open road for Rasouli. “The next step is unknown to me,” she reflects. “As much as I like planning in life, sometimes I think you have to keep yourself open to possibilities.”

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The Bright Side of Business is an editorial feature focused on sharing positive stories of business success.

This column is presented by Star Motors, Ottawa’s original Mercedes-Benz, Mercedes-AMG and Mercedes Van dealer.

Since 1957, Star Motors has provided its customers with the Mercedes-Benz “The Best or Nothing” standard in vehicle selection, service, genuine parts and certified collision repair.

For your convenience, you may shop, research, chat and compare vehicles online at starmotors.ca, visit the 400 West Hunt Club location or call (613) 737-7827 for the very best in personal service.
 

‘A rocket ship’: How the perfect combination of carbon fibre and batteries is creating a better boat

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If you wanted to build a revolutionary “Tesla of the water,” where would you set up shop? Montreal? Toronto? Merrickville?

For business partners Cam Heaps and Tim Markou, the sleepy village of Merrickville on the shores of the Rideau River was just the place to put their dream into motion. The duo bought the former Aylings Marina, perfectly located on the river, close to important suppliers and near the U.S. border. 

And it’s there that they’re building their new manufacturing operation, Voltari Electric Boats, with the intent of revolutionizing the boating industry.

Using carbon fibre for the body of the boat and an electric motor with seven battery packs, the two men have created a vessel that’s designed to be fast, silent, non-polluting and nearly maintenance-free. 

“Our passion is not just to make an electric boat, it’s to make a better boat and, in doing so, to cleanse the waterways of the world and restore tranquility to our beautiful waters,” Heaps told EOBJ.

The electric speed boats are equipped with a 160kWh lithium-ion battery pack system capable of speeds of approximately 110 kilometres per hour. Carefully engineered for the marine industry, the high-output system is water-cooled and backed by a 10-year warranty. The price tag of $397,000 is steep, but no expense has been spared on this luxurious water ride.

“Merrickville is our final assembly and testing facility and we put everything together here,” explained Heaps. “We have our upholstery shop downstairs and we add in the (Rockford-Fosgate) stereo system, the wiring and all the 12-volt stuff.”

Not wasting any time, Heaps and Markou have built and tested a prototype and are now perfecting the “brains” of the machine that will be driven by Garmin Technology, while also renovating their new boat yard. According to the two men, they are ready to take orders and start production of the Voltari Electric Boat.

Not surprisingly, local officials are pretty keen on the venture, too.

“It’s exciting for Merrickville with its historic industrial base and shows that we’re well placed for this type of niche industry to thrive and open other possibilities for unique environmental industries,” said Merrickville-Wolford Mayor Doug Struthers.

“The technology is innovative, it’s game-changing for that industry. The battery aspect, of course, but the material they are using is the game-changer,” added Ann Weir, economic development manager with Leeds Grenville.

The Voltari prototype had its first launch at Ivy Lea, near the Thousand Islands Bridge. The City of Kingston agreed to install an EV charging station at Confederation Basin in anticipation of the first Voltari boats.

“We’re keen to do it because we have a strong strategic priority from our city council to promote projects that advance climate leadership,” said Paul MacLatchy, environment director for the City of Kingston.

Now production is starting in Merrickville, with inputs from Arnprior and Montreal.

The carbon fibre body of the boats is manufactured at Competition Composites Inc. (CCI), a fibreglass and carbon fibre fabrication service in Arnprior.

“It’s really an extension of what we do, but normally we do custom fabrication, so this is a bit larger — larger parts and larger volume,” said John Rae, sales director at CCI. “It’s been a great relationship so far and we’re looking forward to expanding that further.”

The hull, the top deck, the consul, the swim platform and the T-top of the boats are all fabricated in Arnprior before being trucked down to Merrickville, where they meet up with the motor and batteries designed and manufactured by Canadian engineer Bruno Tellier and his team at LTS Marine in Montreal.

At the Merrickville boat yard, the components are fitted together with the addition of the Garmin-powered “brains” and a touch screen.

“We’re implementing digital switches, catching up to where cars are at, so you can control everything on the boat from the screen,” said Andrew Hanke, a marine field application engineer with Garmin in Florida.

Finally, the boat is outfitted with a hand-crafted custom interior finish and upholstery.

Right now, Heaps and Markou are building one boat at a time as they clear and renovate their new boat yard. They intend to completely restore the two stone buildings they’ve purchased and clean up the site, which was a boat-building yard and marina for more than 60 years. They want to create a catwalk for visitors to tour the yard, as well as a small museum to showcase the building’s more than 200-year history, which included a stint as the Percival Plow and Stove company in the late 19th century.

Then, they’ll ramp up production and expect to hire up to 200 employees locally over the next five years.

The venture began with Heaps, who started Steam Whistle Brewery in downtown Toronto in 1998. With a passion for historic buildings, he turned a run-down structure in downtown Toronto into a fully restored national historic site and brewery that gave the established big boys of the beer industry a run for their money.

By 2008 when the financial crisis bit, Heaps, a boating enthusiast, and a friend saw an opportunity to purchase high-end boats in Miami for very little money. At about the same time, they came across carbon fibre, with its extreme lightweight and preternatural strength.

“We started cutting off parts of those boats — top deck, consul, fuel tank — and replacing them with carbon fibre, therefore reducing considerable weight on existing boats,” recalled Heaps. “When we took the boats out on the ocean, with the same engine and same hull but a very different power-to-weight ratio, we had reduced fuel consumption, were going faster and putting less wear and tear on the motor and this proved what we had hoped.”

Meanwhile, Markou, an executive manager in the tech sector with a background in corporate sales and a passion for boating, was looking to revive the floundering Pantera race boat company when he heard about Heaps’ efforts to use carbon fibre and electric motors for marine applications. The two men met and Heaps suggested Markou check out LTS Marine in Montreal. Markou says that visit and a test drive of one of LTS high-performance electric boats was a eureka moment.

“It changed my life when I drove that (LTS prototype) boat. It blew my mind, just the silence of it and the performance on the water,” said Markou.

LTS had cracked the riddle of electric boat propulsion on fibreglass boats, but the weight of the battery packs meant they didn’t have a huge range. Since LTS was more focused on ski and water sports, torque was really the focus.

“So I thought, wow, look at what Tesla has done on land. If we could do a Tesla of the water, how great would that be. But you can’t just grab those systems and put them in marine, for the same reason I can’t just grab the motor out of my Volkswagen and just drop it into a boat,” said Markou.

The Voltari boats, built entirely out of carbon fibre, are light – a 26-foot boat weighs about 1,100 pounds. That means they can fit seven 440-pound batteries into one boat and get both speed and range.

According to the Voltari website, the boat can travel from Miami to the Bimini Islands, about 90 km, in the Atlantic Ocean on a single charge.

“We’re still playing with the weight and finding ways to reduce it because it’s all about displacement of weight and if we can shed more, we’ll have a rocket ship,” said Anthony Normoyle, project manager with Voltari. 

Besides their profile, speed and absolute silence, the Voltari boats have no fluids in their systems, so there’s nothing to discharge into the water. Plus, they’re virtually maintenance-free.

“If you think of a cordless power drill, people just chuck them in the shed and, whether you use it every day or once a year, you just plug it in and use it. It’s the same with these boats,” said Markou.

On an electric car there are brakes, suspension, tires and windshield wipers that need to be maintained, but there’s nothing like that on a boat, except for perhaps the odd water pump that may need replacing. 

The hulls are modeled on the Pantera racing design and are wake-friendly.  

“What we find nowadays on a lot of lakes in Canada is a lot of people driving around in these lake-surfing boats that are designed to make three- and four-foot waves. The deep V design on the Voltari is designed to cut through the water so it’s a very smooth ride,” explained Heaps.

And forget about winterizing, Heaps adds.

“We drop the boat to a 30 per cent charge and your boat is winterized. There’s no need to drain any systems, change oils or do all that stuff. It’s the future of boating.”

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Shy military wife finds she has a head for business — and hats

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Opening during the pandemic was stressful, admits Ranelle Larocque, owner of Queen Bee Millinery in Perth, but as it turned out, her timing was just right.

“It was scary going into it, I’d just signed the lease and then everything shut down,” she says. “But it’s amazing, you know, build it and they will come; people wanted something special, especially after what we’ve been going through, they wanted something elegant, they wanted something unique.”

If creating bespoke hats isn’t unusual enough, Laroque says she started the business as a form of self-help. A military wife, she says she had to attend regular formal functions with her husband but was uncomfortable in crowds.

“Wearing an elegant hat gave me something to talk about and made me feel the best version of myself and it also gave me a bit of personal space and a bit of confidence,” says Larocque.

She started collecting hats in her 20s and, from there, started teaching herself how to make them. All the while, her passion for them grew. Soon she was making hats for other military wives who had seen hers and a dream was born.

Before embarking on a storefront in downtown Perth, Larocque enrolled in the Starter Company Plus program, a business bootcamp offered through the Small Business Advisory Centre. Her willingness and ability to learn stood her in good stead.

“It was intense and there were things I hadn’t thought about. I hadn’t realized the sheer amount of marketing and social media knowledge that a camera-shy person like me was going to have to do, like reels and selfies, because I couldn’t get a model during the pandemic,” admits Larocque.  

The administrative side of the business was the relatively easy part, but she was equally determined to conquer the rest.

“She initially didn’t have a website, so we helped her with getting one up and put her in touch with our Ask the Expert program. In the end, she revamped the way she was doing business,” says Cindy James, executive director of the Small Business Advisory Centre.

According to James, Larocque proved herself not only open to listening and taking advice, but also willing to push herself and get out in front of people and do events like hat try-ons and consumer shows. She was also open to working with others, partnering with local artists to create collaborative bespoke hats that connected with the artwork.  

During those stressful months of the pandemic, it was Larocque’s online business, bolstered by a robust Instagram presence, that kept her afloat.

“She ships her hats all over the world, it’s a very niche market,” explains James.

Once business got back to near-normal, Larocque found herself in the right place at the right time. During the lead-up to the Queen’s Platinum Jubilee in June, she says hats flew off the shelf and then, when wedding season arrived, she was startled by the amount of interest.

Ranelle

“It’s been wedding-ageddon because nobody has had a wedding in two years, so they may still be having smaller weddings, but they want opulence and elegance, and they’re willing to spend a little bit more because they’ve been saving or they just feel like they deserve it,” says Larocque.

A big part of her success is her own passion and joy for hats.

“Every hat in here goes on the right head. Nobody ever walks out without the right hat. And you just see how people react when they find the right hat: the shoulders go back, the chin comes up. It’s like they’re able to express themselves and it’s nice to be part of that,” she says.

It turns out there’s quite a market for unique and elegant hats, the kind seen at Ascot Racecourse in the U.K.  

“Hat lovers are a special type of person; they will buy a hat because they love hats. They collect hats, they don’t need a reason, they don’t need an event,” says Larocque.  

On a personal level, Larocque says the biggest hurdle for her was getting over “imposter syndrome.”

“I think all creative people go through it and especially as I’m self-taught and was doubting, because I didn’t go to such-and-such a school,” recalls Larocque.

In the first lockdown, Larocque nearly panicked but credits James for talking her through her misgivings and putting her in touch with every available grant program.  

“Ranelle was able to get funding early on and that made it possible for her to add to her hat block collection, allowing her to go bigger and create more interesting hats,” says James. Hat blocks are wooden forms carved into the shape of a hat. Hat-making materials such as sinamay are stretched over the blocks to create a hat. Once a hat is given the shape it needs, Larocque adds feathers, flowers, jewelry, veils or whatever else the design demands to complete a look.

With new hat blocks in hand and a retail hiatus forced by the pandemic, Larocque took advantage of the time to build up her stock.

“It’s not a fast process and some hats aren’t fully formed when I’m thinking about them, they take time to come together to be clear and come into focus. With custom work, I interpret what people want and it goes a little easier because I have parameters, but when I’m designing for the shop and for myself it can take a little longer … it’s like a story you’re telling yourself to design it,” explains Larocque.

Now she admits she’s running into the enviable problem of finding time to make new hats because her stock is getting low. Barely into her third year of business, she is seriously contemplating hiring an employee.

“Millinery has always inspired me. The design and creation of every single headpiece brings about a sort of magical experience that I want to share with my clients. I want to bring about that magic, that feeling that you can be your confident self, with a little extra sparkle of joy and enchantment,” says Larocque on her website.

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Digital platform options can be overwhelming for small business, experts agree

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The County of Leeds and Grenville’s economic development office is launching another round of funding to help small businesses get back on their feet post-COVID. 

The Digital Main Street program comprises one provincial and one federal stream of funding, both geared toward helping businesses adopt and use technology effectively.

“In this post-COVID era, more than ever, future growth is going to be strongly related to digital presence,” explained Shelbi McFarlane, business development officer with United Counties of Leeds and Grenville.

However, small businesses can still find the process overwhelming. One difficulty is that many owners can’t afford to hire a web developer or a marketing expert.

Shannon Morrison, owner and physiotherapist at Skyward Active Health Centre in Mallorytown, took part in two streams of the Digital Main Street program in the middle of COVID and said they were immensely useful.

“It was a great way to be able to redo my website without spending money that a small business like myself doesn’t usually have to spend,” she noted.

Initially, Morrison availed herself of the Future Proof program offered by the Digital Main Street Squad to help her revamp her website.

“They helped me move my website onto Shopify and showed me how to edit and redesign it so I had complete control, but they were there to help every step of the way,” said Morrison.

Once the website was complete, Morrison met with a panel of experts in marketing, branding and digital technology who evaluated her website and gave her tips and templates.

“The only difficulty was that I couldn’t figure out how to use some of the templates and, once the two weeks I was allotted were up, I couldn’t reach any of the panel members for clarification,” said Morrison.

She admits she didn’t reach out to the Leeds and Grenville economic development office for clarification either.

“Shannon participated in a fourth Digital Main Street program that is no longer being offered, which is why there was such an abrupt end to her time with that group,” clarified McFarlane. “However, she could have — and still can — reach out to our office to help implement some of those templates and other takeaways from that program.”

While cost is one barrier for small businesses, another common hurdle is the sheer number of digital platforms and how to use them for effective digital marketing.

“I find that people are just overwhelmed,” said Sherry Crummy, owner of Crummy Media Solutions. “They don’t know where to put their money or what digital platforms they should be using. Then there’s the (pressure) of creating digital content consistently.”

Crummy has helped numerous businesses in Eastern Ontario with their digital challenges and she says that the first thing she tells her clients to do is create a marketing plan that includes the target audience and a budget.  

“A lot of clients simply don’t have a plan, so I take them back to talk about goals. Then, unless they’re super new to business, they had to have done some advertising the previous year, so we’ll look at what they spent last year to create their budget,” said Crummy.

While the digital world may seem overwhelming, especially as new platforms emerge and change constantly, and creating content can take time, breaking it all down into manageable bites is the best way to get into the rhythm, explains Crummy. 

“We are one of four groups in Eastern Ontario to receive Digital Main Street funding and provide a digital squad program for Westport, Rideau Lakes, Merrickville-Wolford, Elizabethtown Kitley, Athens and Front of Yonge,” said McFarlane. 

The provincial grant program allows brick-and-mortar businesses to apply for $2,500 to help with online marketing, website upgrades and software or hardware upgrades. Businesses that received funding in previous years can apply again to expand their digital footprint.

“The funding we received also allowed us to re-hire a digital squad staff member who can provide one-on-one mentoring and assistance with powering up social media presence, boosting a business’ digital marketing or setting up e-commerce,” explained McFarlane.

The federal Canadian Digital Adoption Program invites businesses to apply for $2,400 to help with costs related to adopting digital technologies and expands eligibility to home-based businesses, as long as they have at least one employee besides the owner.

“They’re very similar programs with slight differences in the eligibility criteria,” said McFarlane.

Previous streams of the program have been highly successful.

“I found that I learned so much from all the people that worked with me and now I have a better platform with which to reach people,” said Morrison.

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It’s all about the planning: Popular Kemptville music festival carries on

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It may be post-COVID and it may be without much funding, but the show will go on for the Kemptville Live Music Festival, which runs July 21 to 24 this year. 

Town officials and event organizers credit much of the success of the festival usually held each July in North Grenville to excellent planning and communication. 

The volunteer-run event drew well over 20,000 attendees in 2019, the last year that it ran before COVID. More than 50 per cent had travelled more than 40 km to attend, 20 per cent had never been to Kemptville before, and 38 per cent had only been to Kemptville for a previous festival. Any way you look at it, that’s a large influx of folks for a town with a population of just under 4,000 and infrastructure to match.

The secret is engagement, according to North Grenville Mayor Nancy Peckford. The organizers and the municipality work with the local BIA and chamber of commerce to ensure that businesses understand the economic opportunity and are welcoming to visitors, she explained.

“In 2019 there was a heat wave during the festival, so the fire department showed up and sprayed down festival-goers — so there’s widespread engagement with the entire community,” said Peckford. 

Event organizer Karen Bedard, a North Grenville resident herself, provides comprehensive data leading up to the event, letting the community know how many patrons to expect and where they’re coming from. “In 2019 and early 2020, I conducted a series of presentations with the North Grenville economic development department to various business groups in the area to share progress and stats to encourage them to ramp up,” she explained.

Bedard also understood the limitations of the town’s infrastructure from the start. “We recognized that we don’t have sufficient parking in town, so we run a shuttle service from north to south and east to west to bring festival attendees to the festival grounds.”

Taking place on the campus of the old Kemptville College, the festival provides a decent-sized parking lot, but to make that parking accessible, Bedard organized golf carts to shuttle people from the parking lot to the front gates.

The festival is rich with these small touches that add to its attraction, for example, free tours of the municipality to show visitors what the area has to offer.

“We offered day tours to festival attendees, the past few years — to the winery and Rideau Woodland Ramble, at our cost,” said Bedard.

Unfortunately, some of those extras will not be possible this year as organizers keep an eye on what could be a very tight budget if none of the usual funding materializes.

“Our budget this year will be close to $1.4 million, some of it is sponsorship, but mostly it’s earned revenue from previous years because some of our funding hasn’t come through,” said Bedard.

Until now, with no paid staff, profits from the festival have gone back into the event, which means that, in spite of the two-year hiatus and the funding shortfall, the festival can and will continue this year. The festival rents office space at the college and that expense eats into accumulated funds, but it’s manageable, according to Bedard.

In the past, the festival has relied on provincial funding of as much as $100,000 to offset marketing costs. Without that kind of money, Bedard has had to forego the usual aggressive marketing campaign and is relying on word of mouth, previous successes and a pent-up desire for live concerts to carry the festival through.

Since its inception in 2015, the festival has been completely volunteer-run, with 380-odd volunteers led by Bedard and Bob Beshara, owner of Class Axe Guitars in Kemptville.

“I basically handle the music and provide equipment and staff,” said Beshara, who started the festival in his own backyard before enlisting Bedard’s help to grow the event. “Then, during the week of the festival, I’m the garbage man, the driver — we all just do what needs to be done.”

This year, there have been several post-pandemic challenges, not all related to funding.

“It has been a bit frustrating this year because of what COVID has done to the music industry. We couldn’t book any artists from the U.S., they just won’t come up here,” said Beshara. “We also had to change our production company because it had gone out of business during COVID.”

That hasn’t diminished the line-up. Beshara still secured some heavy hitters, including Tom Cochrane, Randy Bachman, Burton Cummings, Glass Tiger and Johnny Reid, among others, but Beshara says his job hasn’t been as smooth as in previous years.

Robust communication between the festival organizers, businesses and the community has made this festival a signature event for the community.

“It certainly puts Kemptville on the map for festival-goers,” said Mayor Peckford. “It’s extremely well organized and many of our residents get meaningful volunteer opportunities. It works so seamlessly that people in the community sometimes don’t realize it’s happened until it’s over.”

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Bright Side of Business: Giatec and Iversoft celebrated for excellence in immigrant employment

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In 2005, Pouria Ghods moved to Canada from Iran in pursuit of his PhD in civil engineering at Carleton University. Today, he is the CEO and co-founder of Giatec Scientific, an Ottawa-based tech company that is revolutionizing the concrete industry. 

The company has come a long way; since launching in 2010, Giatec has grown from 10 employees to almost 200. Through upcoming partnerships, Giatec is working to increase the lifespan of infrastructure and reduce the carbon footprint of the construction industry. 

Pouria

Having come to Canada as an international student, Ghods knows first-hand the benefit of working with people from diverse backgrounds and experiences. That’s why, today, Giatec’s staff come from over 30 countries and speak more than 20 languages, including Arabic, Farsi, Spanish, French, Turkish and Mandarin. 

“If you have a culture of diversity that everybody can contribute to and you have lots of people from different backgrounds, (you) can increase the chance of making the right decision,” Ghods says. 

For the second year in a row, Giatec has won an Employer Excellence Award from Hire Immigrants Ottawa and the Employer Council of Champions. The award recognizes local employers for their innovative work policies, recruitment practices and integration of newcomers to Canada.

According to Ghods, some of the best talent that Giatec has ever had — including on its leadership team — are first-generation immigrants, some having moved to Canada as recently as three years ago. 

Except for co-op interviews — every semester, Giatec hires 20 students — Ghods is personally involved in Giatec’s hiring, taking on final interviews, no matter whether the potential employee is at a junior or senior level. That’s close to 700 interviews to date.

In addition to ensuring there is a corporate culture fit, Ghods is involved in the final interviews because of his personal experiences as a first-generation immigrant. 

“Sometimes the communication is not perfect, or there is an accent, or (a person might) need more time to get better in (the) language,” Ghods says. “I’ve gone through all those challenges. It’s more visible for me, compared to somebody who was born and raised here.” 

Alongside Giatec, Ottawa’s Iversoft also received an Employer Excellence Award for a second consecutive year. Founded in 2009, Iversoft is a software development company with over 50 employees operating from coast to coast. 

Iversoft

Graeme Barlow, CEO, explains that Iversoft is a services company, meaning “our most valuable product is our team. It’s our people.” 

Within three months of the pandemic, Iversoft terminated its commercial lease and committed to becoming a virtual-first company with a four-day work week and flexible work schedule. 

These new policies have allowed Iversoft to attract new talent, Barlow says. He shares that Iversoft’s staff currently includes about 10 newcomers to Canada.

“They’ve come from all over the world and are getting settled here, starting careers in software development, design, (user experience) and product management,” Barlow says. 

He adds that there are “so many weird hang-ups” when it comes to traditional hiring practices in Canada, with some employers only recognizing Canadian academic institutions or requiring Canadian work experience. 

“There (needs to be) more consideration about how to improve that, especially as companies are struggling for talent,” Barlow says.

Ghods’ advice? “The leaders of the companies need to be very proactive (about hiring for diversity) and be more cautious to not get into a comfort zone.”

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The Bright Side of Business is an editorial feature focused on sharing positive stories of business success.

This column is presented by Star Motors, Ottawa’s original Mercedes-Benz, Mercedes-AMG and Mercedes Van dealer.

Since 1957, Star Motors has provided its customers with the Mercedes-Benz “The Best or Nothing” standard in vehicle selection, service, genuine parts and certified collision repair.

For your convenience, you may shop, research, chat and compare vehicles online at starmotors.ca, visit the 400 West Hunt Club location or call (613) 737-7827 for the very best in personal service.

Pack your appetite for this foodie odyssey through Eastern Ontario

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Food businesses have had to get creative these past two years and, fortunately for the foodies in the region, the fun hasn’t stopped. A newly launched “Crumb Crawl” appears to be striking a chord with residents and visitors who are anxious to get out and about.

“The response has been marvelous and we’ve done very little to promote it,” said Tim Allars, co-owner of the Cheeky Chippy in Almonte. “Since it launched, we’ve had numerous customers approach our team about the Crumb Crawl and they’re so excited to collect a stamp and tell us how they plan to attack the rest of the challenge.”

The combination of local artisan food and adventure seems to be just the right pairing in this post-pandemic world.

The idea came from a mundane conversation Erin Kergen, master caramel maker and owner of Pickle & Myrrh in Merrickville, had with customers just as lockdowns were starting to ease.

“It was a Saturday morning just as businesses were starting to open under limited capacity and I had these two ladies who told me they were out on a croissant crawl,” recalled Kergen. “It wasn’t organized, just something they thought would be fun to do, to go from one community to another sampling croissants.”

The women’s enthusiasm and joy at being out on a road trip after months of lockdowns was so infectious, it sparked the germ of an idea for Kergen.  

Partnering with good friend and fellow business owner Amy Rensby of C’est Tout Bakery in Smiths Falls, Kergen put together a foodie trail that takes participants on a jaunt through some of the prettiest towns in Eastern Ontario. 

“We chose places that either Erin or I were very familiar with, food we really enjoyed or unique spaces,” explained Rensby. “So, if you look at the Cardinal Café in Sharbot Lake, it’s located in a beautifully renovated church.”

The two women had cards printed with a simplified map showing the route and the stops along the way. The trail meanders through Merrickville, Smiths Falls, Almonte, Perth, Sharbot Lake, Westport and Kingston and is a culinary odyssey of artisanal caramels, cheesecake, lunch bowls and gelato, fish and chips, burgers, coffee and doughnuts, and pie. 

On the back of the card, there is a listing of each of the places along the route, with a short description of their offerings and room for a stamp. 

The initiative launched on the May long weekend and will run until Labour Day.

“The first weekend I had eight ladies out on the patio, going, ‘Stamp my card, stamp my card!’ I think people are really excited about exploring local,” said Rensby.

Participants have until Sept. 6 to turn in their card with all eight stamps and their name to be entered to win a foodie-themed grand prize. Cards can be picked up at Pickle & Myrrh, 110 Main St. in Merrickville, or at C’est Tout Bakery, 20 Beckwith St. N, in Smiths Falls.

Over in Prescott and Russell, a similar concept is happening with the Broue and Chew Road Trip, where participants need to obtain 10 stamps from participating businesses to be eligible for gift certificate draws. The Broue and Chew route allows travellers to sample beer and cider, savour bakeries and farmers markets, and stop in at various pick-your-own berry farms and artisans shops, all while wending their way through such destinations as Vankleek Hill, Embrun and Casselman. The contest runs to Oct. 22 with more information available at https://en.prescott-russell.on.ca/discover/broue-chew_road_trip.

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Key county official retires in Renfrew County, leaving behind long list of accomplishments

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Alastair Baird, long-time economic development officer with the County of Renfrew, is retiring and feeling just a little guilty about it.

“It’s kind of funny to be that baby boomer now retiring,” Baird recently told EOBJ. “It’s really hitting home that, yikes, there are a lot of us and there’s still a lot of work to be done.”

While there may be much left to do, according to colleagues, Baird accomplished a great deal in his 20 years with the county. For example, he fundamentally changed the way that the economic development department engaged with businesses.

“He was instrumental in creating business sector committees to help staff and elected leaders learn more about the region’s different businesses,” said Craig Kelly, director of development and property with the county and Baird’s colleague of 17 years.

“Sector committees helped us know more about the different business sectors, so we were better able to respond and (know) how to interact with the businesses within each sector,” explained Baird, who lists his ability to form and maintain relationships, to adapt quickly and to synthesize complex issues as his main strengths.

“Alastair listened very carefully and then offered strategic advice to help get to the goal,” concurred Peter Emon, county reeve. “He had the ability to take big clumps of information and synthesize them into manageable chunks.”

Baird helped the county through several crises, including when Natural Resources Canada adopted a government-owned, contractor-operated management model at Chalk River Laboratories.

“Alastair helped to steer us through that transition and assisted us in understanding the issues and helped us get assurances from the government that they would continue funding the nuclear lab and the manufacturing that stems from it,” added Emon.

Baird’s deep understanding of local businesses and his ability to relate to them stood the county in good stead during the pandemic.

“Alastair was key in keeping businesses going through the pandemic and key in creating the recovery fund,” said Kelly.

Now the time has come for retirement, Baird plans to pursue his own interests, and they are many.

“I’m a keen cross-country skier, a paddler and a cyclist and that’s what I hope to do more of in my retirement,” said Baird.
 

How The Perth Cheese Shop went from closing its doors, to expanding its space

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For Meredith Salvian, owner and operator of The Perth Cheese Shop, it’s all about the customer experience: even if she has to close her shop doors to make that experience better. 

“My shop is what I call a Disney World cheese experience. People come in and go, ‘Oh my God,’ and have the most wonderful experience and, to me, that’s what it’s all about,” says Salvian. 

But when the pandemic hit in March 2020, Salvian put her customers’ safety first and closed her shop, even though, as a food store, she could have stayed open.

“We closed on March 13 (because) we didn’t want our customers to feel uncomfortable,” Salvian recounts. “We didn’t open to the public again until Easter weekend and were only open Wednesday, Thursday, Friday and Saturday, for pick-up only or delivery.”

While the shop’s wares were already partially online, one of Salvian’s employees took it upon herself to put all the stock online.

During the first summer of the pandemic, with concerns about hygiene in mind, Salvian and her staff came up with picnic-size charcuterie boxes.

“Then, if people were meeting for a picnic, they could get two boxes and each couple could have their own boxes so they’re not sharing and cross-contaminating,” explains Kensley Schonauer, who’s in her third year as a shop assistant.

As COVID restrictions eased further, in-store cheese samples came back, but with every hygiene precaution in place.

“Meredith manages to make everyone feel at ease. She creates a positive atmosphere and adapts easily to difficult circumstances,” says Roz Labow, one of the shop’s regular customers.

Originally hailing from Georgetown, west of Toronto, Salvian and her husband, Mark, moved to Perth in 2016 because they wanted to give their daughter a better high school experience. Salvian’s background was in dentistry but she started a cheese shop because she and her husband love cheese.

The store opened in late 2018 and by March 2020 had built up a following that carried it through the pandemic and will see it take over a larger retail space at 100 Gore St. by the end of this year.

The new space will almost double the current retail footprint, taking the shop from 1,200 square feet to 2,100 square feet on the main floor. Salvian says they’ll be able to install two cheese display cases and alleviate the congestion that builds up on busy days around the one case they have now.

“Everyone seems to love that we have lots of local cheeses, lots of local ingredients like honey, chutneys and mustards and all our cheese boards are local,” she says. “That was a big part for us. But we also carry cheeses from around the world, including some British favourites.”

“Meredith has a real knack for picking the right people to work for her and inspiring them. Every one of her employees has been with her from the start and is as knowledgeable and passionate as she is,” says Cindy James, executive director of Perth’s Small Business Advisory Centre.

“We just love what we do here. I’m obsessed with our cheese shop. I love it here, I love our team,” says Salvian.