Retail

Giant Tiger customer data compromised in incident with third-party vendor

Giant Tiger Stores Ltd. says contact information for some of its customers was compromised in an "incident" linked to a third-party vendor it uses.

Quick Cranks carries on legacy of Foster’s Sports Centre with a modern flair — and, don’t worry, Tim is still there

Ottawa bicycle shop Quick Cranks has acquired Foster’s Sporting Goods, the city’s oldest bike shop, and the new owner’s director Mustafa Ismail said he’s ready to carry on Foster’s legacy, modernize operations and serve Ottawans — all while continuing to bet on Centretown.

Consumer spending in National Capital Region expected to drop in 2024, new reports say

Retail sales are expected to level off in Ottawa this year as budget-conscious consumers cut back on...

Lee Valley Tools launches automated fulfilment operations at Carp distribution centre

Lee Valley Tools has launched a new micro-fulfilment centre in Carp that relies on automation and technology to increase efficiency and allow more room for manufacturing operations.

Body Shop Canada files for bankruptcy protection, plans restructuring

The Body Shop Canada Ltd. says it will close 33 stores, including three stores local to Ottawa, and halt its e-commerce operations as it seeks to restructure itself under the Bankruptcy and Insolvency Act.

Local staple Wallack’s opts to stay in Centretown and bets on Bank St. – again

When Wallack’s Art Supplies and Framing realized it needed to find a new space after nearly half...

Little Victories Coffee opens second ‘destination-driven’ location in downtown Ottawa

At a time when many businesses in the downtown core are struggling with reduced foot traffic, Little Victories Coffee is opening a new central location, based on its unique offering in the market.

‘No longer viable’: Ontario electronics retailer Factory Direct to liquidate stores

Court documents show Factory Direct wanted to close its 14 stores in the province because it has found the business is "no longer viable."

From social housing to top-tier fashion, how Valamode’s Dia Capello found success through sacrifice

Instead of backing away due to fear of failure or lack of confidence, Dia Capello took the bold step of launching her own online business, Valamode. Turns out, she was ahead of the curve, embracing e-commerce shopping and sustainable fashion before they became trendy.

How Lee Valley Tools combines newfangled technology with old-fashioned people skills to create experiential retail

After several years of being a runner-up, Ottawa’s Lee Valley Tools has finally landed at the top of the heap for its in-store customer service.

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