Ottawa

Ottawa-specific coverage of local business news, including tourism, retail, transportation, city hall and more. Issues related to human resources and philanthropy are often featured.

How to create an outstanding customer experience

 “Customer experience” is more than just customer service – it’s all the interactions that customers have with...

Ottawa families have highest incomes in Ontario

Ottawa residents have the highest household incomes of anyone in Ontario, according to new data from Statistics...

Ottawa families have highest incomes in Ontario

Ottawa residents have the highest household incomes of anyone in Ontario, according to new data from Statistics...

Porter launches new Ottawa-Fredericton flights

Ottawa residents have a new air connection to Atlantic Canada. Porter Airlines launched daily non-stop service between Fredericton, N.B....

Ottawa-area pot producer Canopy Growth to supply medicinal cannabis in Australia

Two days after announcing an agreement to extend its reach into Europe, Smiths Falls-based Canopy Growth Corp....

Four tips for creating a customer loyalty program

Customers love getting freebies and rewards. Airlines and retail chains have long tapped into this desire, using...

Four tech tools to help keep your customer service on track

These days, technology allows small businesses to deliver more-efficient customer service and support via services such as...

Canopy Growth extends European reach with deal to supply marijuana strains, seeds

Smiths Falls-based Canopy Growth Corp. (TSX:WEED), Canada's largest licensed cannabis producer, has extended its reach into Europe...

Domain Names and Your Business

Most businesses choose domain names associated with their brand, products or services, therefore choosing the right one...

Ottawa-Gatineau sheds 3,000 jobs in August; second straight month of declines

The number of people working in the National Capital Region fell for the second straight month in...
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Reshaping the future of healthcare: The Ottawa Hospital Foundation’s Campaign to Create Tomorrow

This $500-million campaign will take groundbreaking research to unprecedented heights and build one of Canada’s most technologically advanced hospitals — improving lives for generations to come.

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Artificial intelligence is rapidly becoming an essential tool in today's workplace, helping organizations improve efficiency, streamline operations, and enhance decision-making. However, as AI becomes more integrated into day-to-day business, employers must also navigate the legal, ethical, and operational risks that come with its use. Join Jordon White of Emond Harnden LLP for an informative webinar on the evolving role of AI in the Canadian workplace. This webinar will cover: -- The use of AI by employees in complaints, grievances, and workplace disputes. -- Key liability risks arising from the improper use of AI technologies. -- Practical strategies for safely and effectively integrating AI into your operations.
Navigating AI in the Canadian Employment Landscape: Risks, Responsibilities, and Best Practices

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