Multiple hospitals in Eastern Ontario, including many of Ottawa’s largest facilities, will be better able to reduce surgical backlogs with help from a Kingston software firm.
Already an Insider? Log in
- Critical Ottawa business news and analysis updated daily.
- Immediate access to all Insider-only content on our website.
- 4 issues per year of the Ottawa Business Journal magazine.
- Special bonus issues like the Ottawa Book of Lists.
- Discounted registration for OBJ’s in-person events.
Multiple hospitals in Eastern Ontario, including many of Ottawa’s largest facilities, will be better able to manage and reduce surgical backlogs with help from a Kingston software firm. The Centralized Regional Surgical Wait List Management Hub, built by Kingston-based Novari Health, consolidates patients waiting for surgery into a real-time regional wait list using interactive mapping and analytics tools. The Hub will improve the coordination of surgical services between hospitals in Eastern Ontario, meaning patients may be able to receive their surgery sooner at a different hospital. The software will integrate with existing hospital systems to gain an overall picture of backlogs, speed up wait times and help identify bottlenecks at various stages of the surgical process. All regional hospitals that perform adult surgeries will be included in the Champlain Centralized Regional Surgical Waitlist Management Hub initiative. "By working together and using real-time data, we can improve patients' access to surgeries and procedures," said Andrew Falconer, president and CEO of Queensway Carleton Hospital, in a news release. "Working with Novari and other care providers, the Hub will create better outcomes for patients waiting for surgeries, better use of hospital resources and a smarter, data-driven and coordinated approach to address the surgical backlog in our region," said Bernard Leduc, president and CEO of Hôpital Montfort. "The (Hub) will allow us to deliver surgical services to patients and address ongoing pandemic pressures," said Suzanne Madore, chief operating officer and chief nursing executive of The Ottawa Hospital. "This system of partnerships will facilitate seamless communication between hospitals while we continue to deliver high-quality patient care." Hospitals and their individual surgical wait lists are being onboarded in phases. The initial phase included Hôpital Montfort, Queensway Carleton Hospital and Cornwall Community Hospital. In coming weeks, The Ottawa Hospital and Hawkesbury & District General Hospital will be onboarded. Once these hospitals are live on the system, they will be joined by:
- Almonte General Hospital
- Arnprior and District Memorial Hospital
- Carleton Place and District Memorial
- Deep River and District Hospital
- Glengarry Memorial Hospital
- Kemptville District Hospital
- Ottawa Heart Institute
- Pembroke Regional Hospital
- Renfrew Victoria Hospital
- Winchester District Memorial Hospital