Intouch Insight CEO Cameron Watt said he expects the Ottawa firm’s revenues to crack the $25-million mark for the second consecutive year after revenues rose 18 per cent in the third quarter compared with a year earlier. Intouch Insight, which specializes in customer survey and data collection software for major retailers and other clients, brought […]
Intouch Insight CEO Cameron Watt said he expects the Ottawa firm’s revenues to crack the $25-million mark for the second consecutive year after revenues rose 18 per cent in the third quarter compared with a year earlier.
Intouch Insight, which specializes in customer survey and data collection software for major retailers and other clients, brought in $6.7 million in revenues for the quarter ended Sept. 30, up from $5.6 million in the same period in 2023.
The firm turned a profit of $454,000, an increase from $175,000 the previous year.
"Our financials illustrate that Intouch is a growing, profitable and financially self-sufficient business,” Watt said in a statement late Thursday afternoon.
“Sales and marketing efforts are building on our thought leadership and improving brand recognition, particularly in the key target market segments of quick-serve restaurants and petro convenience, as evidenced by recent main-stage speaking invitations for four industry events.”
Intouch, which generated revenues of $25.4 million in 2023, is on pace to exceed $25 million in revenues again this year, Watt said, adding he expects the company’s growth “to continue well beyond this level into the future.”
However, the company did not provide a detailed guidance update in Thursday’s news release.
Earlier this year, it said it expected its 2024 revenues to grow as much as 40 per cent compared with 2023, largely as a result of a major acquisition last year.
But Watt tempered those expectations when the firm announced its second-quarter results in August, saying he continued to be “disappointed by the slowing pace of the U.S. economy” that was causing some expected new revenue to be pushed to 2025.
The company’s shares were up 17 cents, or more than 45 per cent, to 54 cents in early afternoon trading on the TSX Venture Exchange. 
