City of Ottawa bylaw calls up 8%


City bylaw staff were called more than 80,000 times last year – an average of more than nine calls every hour of every day – with requests to respond to noisy neighbours, unkempt properties, graffiti and other infractions, new figures show.

That’s up more eight per cent over 2016, according to a report shared by Kitchissippi Coun. Jeff Leiper.

Complaints about parking violations once again topped the list of most common beefs, followed by property standards, animals and noise.

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In his weekly newsletter to residents, Leiper suggested that some of the increase in urban areas of the city stems from an uptick in infill construction and intensification. Others argued that the spike was fuelled by the increased ease in filing online complaints.

A year earlier, in 2016, parking infraction charges raised approximately $19 million in revenue for the city, according to a separate report released last October.

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