Four tips for creating a customer loyalty program
Customers love getting freebies and rewards. Airlines and retail chains have long tapped into this desire, using loyalty programs to keep buyers coming back. Increasingly,
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Ottawa
Ottawa-specific coverage of local business news, including tourism, retail, transportation, city hall and more. Issues related to human resources and philanthropy are often featured.
Four tech tools to help keep your customer service on track
These days, technology allows small businesses to deliver more-efficient customer service and support via services such as live chat and mobile alerts, while simultaneously gathering
Canopy Growth extends European reach with deal to supply marijuana strains, seeds
Smiths Falls-based Canopy Growth Corp. (TSX:WEED), Canada’s largest licensed cannabis producer, has extended its reach into Europe with an agreement to provide certain marijuana strains
Domain Names and Your Business
Most businesses choose domain names associated with their brand, products or services, therefore choosing the right one is usually straightforward – to a point. Making
City eyes plan to regulate payday loan industry
The city is taking the first steps required to control the payday lending industry in Ottawa. As part of an omnibus amendment package, the Agricultural
Ottawa-Gatineau sheds 3,000 jobs in August; second straight month of declines
The number of people working in the National Capital Region fell for the second straight month in August to reach the lowest level since last
Ottawa Senators reduce capacity at Canadian Tire Centre by 1,500 seats
Ottawa Senators owner Eugene Melnyk believes less could mean more. Tired of seeing too many empty seats, the NHL club has made the decision to
Who’s winning government work in Ottawa and Gatineau?
Thales Canada Inc. 1 Chrysalis Way Description: Arctic offshore patrol ship and joint support ship in-service support (read the full story here) Buyer: DND $920,000,000
Celebrate the winners of our Canada 150 contest
In July, we launched a Canada 150-inspired contest to celebrate Rogers Small Business customers and give them the opportunity to tell their success stories. The
One year after mall’s expansion, Rideau at the centre of Ottawa retail
Though his attention was focused on his firm’s newest store in Edmonton, Peter Simons made it clear late last month Ottawa wasn’t far from his
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