Anish Mehra

"When the reviews started, the intent must have been to act as an online representation of a business’s reputation... However, as time passed, the review system has not evolved and many operators question if it is more harmful to businesses than helpful," writes this local restaurant owner.

"Once you consider the alternative, most would agree that everyone would be better off if we all put an end to tipping," writes Anish Mehra, owner of East India Company.