Business: Passenger transportation
Born: Ottawa
Biggest business achievement: Taking Roxborough Bus Lines into its third generation as a family-owned business and expanding the company from a two-location, 120-employee operation to five facilities that employ more than 650 people.
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How The Ottawa Hospital uses AI tools to boost health outcomes and streamline clinical efficiency
Dr. Douglas Manuel says it all began with the Ottawa Ankle Rules algorithm, a set of clinical guidelines developed in the early 1990s by The Ottawa Hospital’s Dr. Ian Stiell

For centuries, some of the world’s most accomplished and wealthy families have managed their fortunes through what’s known as a customized, holistic, multi-generational “family office” approach. Quietly and successfully, from
Biggest obstacle overcome: Navigating major labour shortages. During these instances we never once compromised our service commitments or safety protocols.
Biggest influences: My father. He taught me that a strong work ethic makes it possible to achieve your goals and that leading by example brings out the best in your team and attracts the best team players.
Biggest lesson learned during COVID-19: Life can change in an instant and employers must use tools that work best for their team. Despite being apart, we learned that a well-informed team is a resilient team.
Charitable involvement: School Bus Ontario
First job: Bus washer
Advice I’d give the younger me: Never be afraid to ask questions. Listen to the opinion of others. Above all, once you make a choice – stand by it!
Favourite pastime: Golfing, skiing and spending time with family



