What we do
For more than 70 years, CCI Ottawa has worked to build an inclusive city where immigrants and refugees are supported, connected and empowered. The agency is a full-service settlement organization with programs across multiple departments. Using a client-centred approach, staff provide targeted case management, needs assessments, help with official documents and paperwork, information and orientation sessions, crisis counselling, housing assistance, translation, language classes and support navigating public services such as health care, the CRA and Service Ontario.
In addition to programs at the Argyle location, CCI Ottawa operates four transitional housing sites. Each site provides shelter, food and wraparound services to support clients as they move into permanent housing.
Tens of thousands of immigrants and refugees have accessed services, each bringing a unique story and seeking a place to belong. The work is about people as much as programs — helping newcomers feel seen, supported and connected to community. This legacy of welcome has contributed to Ottawa’s growth as a diverse, vibrant city, made possible by supporters who recognize that when newcomers thrive, the whole city benefits.
How you can help
Donor support helps fill critical gaps and allows CCI to respond quickly to urgent needs, including food security, housing instability, access to medical supplies and supports for children and
youth in school. These gifts strengthen neighbourhoods, foster a more inclusive economy and help build a city where everyone has the chance to belong.
Volunteer
More than 400 volunteers are engaged across Ottawa, and CCI continues to welcome new volunteers for programming, event support, mentorship, skills building and conversation circles. To get involved, contact bryn@cciottawa.ca.
This article first appeared in the 2025 Giving Guide produced by the Ottawa Business Journal. That publication is available in its digital edition below.
To learn more about this charity, please visit the latest issue of the Giving Guide:
