Business: Customer experience, feedback and contactless communications as a SaaS offering.
Born: Winnipeg
Biggest business achievement: Founded Benbria (and more recently founding investor of Brokrete Inc. and Hyperion Global Energy). Personally won several Fortune 1000 customers and partnerships at Benbria.
(Sponsored)
DYMON and The Ottawa Mission celebrate record-breaking Giving Tuesday success
The Ottawa Mission is celebrating a historic Giving Tuesday after raising more than $1.1 million in support of people experiencing homelessness, hunger, and poverty — the most successful Giving Tuesday
Invest with confidence: Hydro Ottawa funds technical studies for business retrofits
For Ottawa businesses, the opportunity to improve building performance has never been greater. Energy retrofits can cut emissions, strengthen operations, extend the life of assets, reduce operating costs, and position
Biggest obstacle overcome: Managing the team, investors and customers through a pivot from Benbria’s original emergency notification product lines to the current customer experience SaaS offering.
Biggest influences: Terry Matthews, founding investor at Benbria and longstanding board chair. Infectious and enduring energy, grand vision, tireless persistence, loyalty and keen business sense.
Biggest lesson learned during COVID-19: Be amongst your buyer’s top-three must-have priorities, or find a new buyer. Shutdowns in travel and hospitality decimated budgets and forced reconciliation, including churn of an eight-year key account for Benbria after a zero-based “rethink” of their business plan post-pandemic.
Charitable involvement: Queensway Carleton Hospital Foundation
First job: Instructor at a seasonal sailing club.
