Martello Technologies cutting workforce, trimming product lines

October 20, 2025

Already an Insider? Log in

Get Instant Access to This Article

Become an Ottawa Business Journal Insider and get immediate access to all of our Insider-only content and much more.

Martello Technologies is cutting half its workforce and will stop producing software aimed at Microsoft users as it focuses on building its Mitel customer base and developing new artificial intelligence products, the company says. The Kanata-based firm, which makes troubleshooting software for cloud-based business applications, announced Monday it is phasing out its Vantage DX products designed to improve the performance of Teams and other Microsoft 365 products. The publicly traded company says it plans to “refocus its resources” on software aimed at users of Mitel products. Martello also says it intends to “pursue new innovations applying artificial intelligence to the IT monitoring space.” In a news release Monday, the company said scrapping production of Vandage DX will result in about a 50 per cent reduction in the firm’s overall head count. Chief technology officer Doug Bellinger will also be stepping down and moving into an advisory role as part of the restructuring, Martello said. A Martello spokesperson did not immediately provide an updated employee count to Techopia on Monday. The firm employed fewer than 100 people when former CEO John Proctor left the company in late 2023. Monday’s news release did not give a timeline for phasing out production of Vantage DX, saying only it will join the suite of legacy products that will “continue to deliver operational cashflow” for Martello. “The operational restructuring announced today aims to move Martello towards profitability, creating the foundation for future growth and shareholder value,” chief executive Jim Clark said in a statement. “While we sincerely regret the impact on our people, we believe this is the right decision for the business. We will continue to serve our valued Vantage DX partners and customers while we work closely with Mitel to nurture the Mitel Performance Analytics (MPA) business and pursue new innovation in AI, which we believe can be impactful in the monitoring space.” The company said Clark was not available for further comment Monday. Martello launched Vantage DX in September 2021 in a bid to capture new clients beyond its traditional Mitel customer base. However, the company – which boomed during the pandemic as wireless network traffic soared amid the widespread shift to remote work – soon saw its revenues flatline. Founded in 2009 and once one of the Kanata tech park’s fastest-growing firms, Martello laid off 15 per cent of its staff in the summer of 2022 as part of a cost-cutting drive aimed at turning it cash-flow positive. But the company has since struggled to regain its former momentum even as it hoped new products such as Vantage DX would be a springboard for more growth. Its revenues fell two per cent in fiscal 2024 compared with the previous year, and declined a further eight per cent year-over-year to $14.5 million in fiscal 2025, even though revenues from Vantage DX products rose six per cent. Martello posted a net loss of about $5.7 million in both fiscal years. Martello chairman Terry Matthews said Monday he continues to support the company he helped incubate. “With AI transforming industries, it's important that Martello apply resources towards continued innovation for its Mitel customers and for future offerings,” Matthews said in a statement. “I look forward to continued Mitel Performance Analytics development and new product innovation in the future.” Martello stock was trading at a cent and a half on the TSX Venture Exchange Monday afternoon, the same as its 52-week high.