Coming off a high-growth year, Gatineau commerce firm SMITH has been tapped by Air Canada Vacations to redesign the full gamut of travellers’ booking experiences.
SMITH will work with Air Canada’s vacation packages service to develop a new system based on customers’ online behaviour. SMITH’s research will inform an overhaul of Air Canada Vacations’ digital platforms that’s designed to better engage with customers before, during and after a trip.
The commerce firm, which celebrates its 20-year anniversary next week, says it saw 45 per cent revenue growth in 2017. SMITH has been expanding its presence in the National Capital Region in recent years, with a growing headcount of around 100 in Gatineau.
OBJ360 (Sponsored)
Last month Ottawa Salus launched “Opening Doors to Dignity,” a $5-million campaign to construct a 54-unit independent living building on Capilano Drive. Set to open in late 2025, this innovative
Investing in the next generation: Ottawa businesses encouraged to build futures through mentorship
Do you remember the mentor in your life who helped shape your career? In the business world, success often depends on the connections we build, fuelled by guidance and support
Last year the firm also announced a spate of new developments, including new offices and SMITH Labs – a division mandated to explore new technologies’ impacts on e-commerce.
To hear about how SMITH Labs is working with augmented and virtual reality, watch Techopia Live below.
