Business: Customer experience, feedback and contactless communications as a SaaS offering.
Born: Winnipeg
Biggest business achievement: Founded Benbria (and more recently founding investor of Brokrete Inc. and Hyperion Global Energy). Personally won several Fortune 1000 customers and partnerships at Benbria.
OBJ360 (Sponsored)
![](https://assets.obj.ca/2024/07/TEMPLATE_Techopia-Live_thumbnail-Jul-10-2024-2-300x169.jpg)
Techopia Live: How startups can leverage SR&ED to boost cash flow and accelerate growth
Are you a tech startup that is starving for cash? Or are you an established company that is doing innovative research? How would you like to receive tens of thousands
![Queensway Carleton Hospital Lumiere fundraiser](https://assets.obj.ca/2024/06/Lumiere_20240628_135436_0000-300x169.jpg)
Get ready to ROCK! The Lumière Gala returns to the Brookstreet this September
Brookstreet has always been a rock star in the world of hospitality. Now, the hotel is truly embracing the rock and roll vibe with this year’s themed gala in support
Biggest obstacle overcome: Managing the team, investors and customers through a pivot from Benbria’s original emergency notification product lines to the current customer experience SaaS offering.
Biggest influences: Terry Matthews, founding investor at Benbria and longstanding board chair. Infectious and enduring energy, grand vision, tireless persistence, loyalty and keen business sense.
Biggest lesson learned during COVID-19: Be amongst your buyer’s top-three must-have priorities, or find a new buyer. Shutdowns in travel and hospitality decimated budgets and forced reconciliation, including churn of an eight-year key account for Benbria after a zero-based “rethink” of their business plan post-pandemic.
Charitable involvement: Queensway Carleton Hospital Foundation
First job: Instructor at a seasonal sailing club.