
Your business starts and ends with the customer
Consumers are looking for instant gratification from businesses and want fast, seamless customer service. Businesses that fail to deliver are bound to lose out. The
Ottawa-specific coverage of local business news, including tourism, retail, transportation, city hall and more. Issues related to human resources and philanthropy are often featured.

Your business starts and ends with the customer
Consumers are looking for instant gratification from businesses and want fast, seamless customer service. Businesses that fail to deliver are bound to lose out. The

How do you develop your vision for the next three years?
Our small business expert Chris Herbert answers your #SmallBizQuestions! In this video, learn how you can best develop a short term vision that sets your

How do you develop your vision for the next three years?
Our small business expert Chris Herbert answers your #SmallBizQuestions! In this video, learn how you can best develop a short term vision that sets your

Deliver customer support no matter where you are with HappyFox app
Free to try, starts at $29 per month per user | iOS, Android For better or worse, there aren’t many businesses these days that can

Deliver customer support no matter where you are with HappyFox app
Free to try, starts at $29 per month per user | iOS, Android For better or worse, there aren’t many businesses these days that can

Kontinuum sound and light show a glittering achievement for Ottawa 2017 team
When Ottawa 2017 executive director Guy Laflamme was seeking a partner to help pull off his unprecedented plan to build a multimedia exhibit in an

Beyond BlackBerry: Feds loosen restrictions on cellphones for civil servants
Public servants can now hang up their BlackBerrys in favour of other options, as the government moves to expand the types of phones that can

Improve your productivity with inbox zero
For CEOS and founders of small businesses, inbox zero is not just a dream — it can be done. Why should you keep your email

Feds plan series of interpretive displays to help visitors understand Rideau Canal history
Nearly a decade after the Rideau Canal was named a UNESCO World Heritage Site, the federal government is looking to construct a series of interpretive

Ottawa-Gatineau unemployment rate rises for fourth straight month to reach 6.3%
In a rare glimpse of negative local economic news this year, employers in Ottawa and Gatineau cut 3,600 jobs last month, Statistics Canada reported Friday.
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