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Best Places to Work: TPH Plumbing & Heating is a trusted name in plumbing since 1986 that fosters employee growth

With a commitment to a supportive work environment, diverse recruitment, and a wide range of certified services, TPH Plumbing & Heating ensures quality and care for both employees and customers alike

Best Places to Work: TPH Plumbing & Heating
Best Places to Work: TPH Plumbing & Heating

Since 1986, TPH Plumbing & Heating Inc has been deeply committed to fostering a positive and supportive work environment while prioritizing the well-being and growth of its employees. 

To save their customers time and money, TPH offers a wide variety of regular and specialized services such as: steam trap testing, boiler replacement, coils repair, medical gases and all of your regular commercial plumbing needs. All technicians are certified to design and install natural gas and oil systems, as well as test and repair backflow preventers (BFP).

“We believe in recognizing and rewarding the hard work and dedication of our team members, fostering a culture of appreciation and empowerment. By implementing strategies focused on open communication, professional development, and employee feedback, we strive to maintain high levels of retention and engagement within our organization. At TPH Plumbing and Heating, we are a team of highly passionate and knowledgeable individuals committed to raising the bar in the skilled trades industry,” says Patrick Taillefer, who took over from his father, who started the business. 

What is your recruiting philosophy?

TPH prides itself on having a diverse and inclusive workforce. Many of its candidates are selected through partnerships with professional organizations, universities, and community groups. Structured interviews and diverse hiring panels are in place to minimize bias. 

“We offer mentorship programs and professional development opportunities, to support individuals. This holistic approach ensures we not only attract but also retain a diverse and talented workforce, fostering innovation and growth,” says Taillefer.

On the first day of work, employees are told to come in at 10 a.m. to help ease any stress and anxiety. They will meet with human resources for the first half of the day in order to reinforce that they will be supported in the workplace, as well as to go over rules and procedures. 

“I was not as nervous as a result the night before. You don’t have to worry about getting a good night’s sleep or getting up on time. You can slow down, have a shower, eat breakfast, and take your dog for a walk. Morning traffic is usually gone by then,” said Alana Parr, an executive assistant at TPH Plumbing & Heating for the last six months. 

Best Places to Work: TPH Plumbing & Heating
Best Places to Work: TPH Plumbing & Heating

Vacation and leave policy

Employees are given nine employer-paid statutory holidays off each year, and also have paid sick leave. Each new hire is also given four weeks paid holidays in their first year. Staff are able to finish at 2 p.m. on Fridays during the year and 12 p.m. on Fridays during the summer. 

Benefits

The company provides 50 per cent dental, vision, life insurance, travel insurance, and supplemental medical coverage for employees and dependents.

Have fun!

There is no shortage of events at TPH Plumbing & Heating. The list includes: barbeques, golf days, axe throwing, go-karting, holiday parties and ski days. There are also Friday afternoon socials for new hires and an exercise in initiative for everyone to win prizes. 

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