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Four tech tools to help keep your customer service on track

From help-desk software to a must-listen podcast, technology can help boost customer satisfaction

A hand clicks on a mouse.
A hand clicks on a mouse.

These days, technology allows small businesses to deliver more-efficient customer service and support via services such as live chat and mobile alerts, while simultaneously gathering important data that can be used to grow relationships and create sales possibilities.

Read about the tools on Rogers Business Forum