Bookings disappear, revenues dry up after city's biggest annual winter tourism event is put on ice for the second year in a row due to the pandemic.
Lord Elgin Hotel
After being closed for more than 18 months as the pandemic all but wiped out tourist traffic for most of 2020 and into 2021, the family-owned downtown hotel will start welcoming guests on Oct. 1.
Ottawa’s top hospitality workers were feted for their displays of exemplary service at the Stars of the City gala Wednesday evening
During a brief break from the frenzy of activity that always surrounds a new restaurant opening, OCCO Kitchen owner and head chef Mark Steele flashes the grin of an entrepreneur who’s found the ide
Colette Latour wasn’t about to let a blackout keep her from being a shining example of customer service in the city’s tourism industry.
The Infinity Convention Centre was full of stars on Tuesday night as Ottawa Tourism honoured local hospitality and service industry staff that went the extra mile to deliver excellent customer serv
Attention, visitors: There is indeed still room at the inn this summer.
The Lord Elgin Hotel has completed its multimillion-dollar renovations in time for what management hopes will be a record year in 2017.