Metcalfe Hotel

Colette Latour wasn’t about to let a blackout keep her from being a shining example of customer service in the city’s tourism industry.
The Infinity Convention Centre was full of stars on Tuesday night as Ottawa Tourism honoured local hospitality and service industry staff that went the extra mile to deliver excellent customer serv
For event planners considering where to hold their next conference, tourism officials in Ottawa have a simple message: Be here for Canada’s big year.