Have you ever been in the situation where a colleague asks for feedback and you break out in a cold sweat?

With January here and the holiday season tucked behind us, we face a month known for broken resolutions, ghastly credit card bills, homes stripped of holiday cheer, and bleak winter weather.

Our reliance on virtual communications might be straining our state of mental health during these uncertain times.

Trust-building starts with a leader’s ability to listen, connect, and cultivate empathy with people.