These days, technology allows small businesses to deliver more-efficient customer service and support via services such as live chat and mobile alerts, while simultaneously gathering important data that can be used to grow relationships and create sales possibilities.
Four tech tools to help keep your customer service on track
From help-desk software to a must-listen podcast, technology can help boost customer satisfaction
- Proximity to major transportation routes makes location a prime hub for logistics company, project proponents say
- Festival organizers said Monday the popular annual spring celebration is on track to surpass last year’s total sponsorship revenues of $61,000…