These days, technology allows small businesses to deliver more-efficient customer service and support via services such as live chat and mobile alerts, while simultaneously gathering important data that can be used to grow relationships and create sales possibilities.
Four tech tools to help keep your customer service on track
From help-desk software to a must-listen podcast, technology can help boost customer satisfaction
- With the number of Canadians working from home climbing dramatically, local companies are going ‘flat out’ to deliver solutions
- In the latest issue of the OBJ newsmagazine, publisher Michael Curran talks about how the COVID-19 disruption will usher in a new era of doing…