How to help employees manage change

Editor's Note

This article, which is sponsored by PMC Training, originally appeared in the spring edition of OBJ's HR Update. Click here to read more practical workplace solutions for Ottawa employers.

As the saying goes, change is the only constant in business.

Still, that expression doesn’t begin to reflect the challenging new business environment brought on by the COVID-19 pandemic.

Employees are being asked to work from home, juggling family and technology issues. Others might be working in public and experiencing anxiety from health concerns. Either way, employees are being asked to deal with a situation that is so complex and unknown that many are paralysed by uncertainty.

In this instance, companies are experiencing a dramatic decrease in employee productivity that undermines their ability to execute.

This video interview features Kimberly Nichols of PMC Training, an Ottawa-based company with almost 40 years of experience in performance management. Nichols specializes in training programs that help employees cope with change.

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