Industry trailblazers mark 50th anniversary of Quantum

Ongoing employee mentorship, focus on people propels recruitment firm’s expansion

Anne Côté began working at Quantum’s Montreal head office in 1977. After two successful years demonstrating that she had the determination and resiliency to make it in the industry, she pursued the company’s expansion strategy to launch their new office in the National Capital Region.

The branch became a successful staffing supplier to the federal government in the early 1980s – and its portfolio of services grew and diversified from there.

“I received exceptional mentorship,” says Anne Côté, Vice-President of the Ottawa region. “Their corporate values and investment in people really impressed me.”

Grow your people, grow your business

While the company has continuously evolved with the market, the focus on people and relationships hasn’t changed. “There are no limits here,” says managing partner, Cynthia Miles. “That is what our business model is predicated upon. We’re committed to helping people reach their full potential.”

"You have an opportunity here to do the impossible, and that’s why I love what I do."

The model works. What was once a single office in Montreal with three employees is now a major recruitment firm, with over 250 recruitment specialists across 12 offices in Ontario, Quebec, and New York, supporting 15,000 employees.

“Our open-door policy allows our employees to have access to senior management for mentorship and advice,” explains Partner Diane Côté-Bier. “We are very hands-on in helping our managers and staff to be successful.”

An environment where the impossible is possible

Leading by example, Quantum founder and President, Lyon M. Gould, promoted the importance of mentorship and training early on, fostering a culture of empowerment and opportunity for growth.

With no restrictions placed on their potential, entrepreneurial women have soared at Quantum. In fact, over eighty per cent of the company’s leadership roles today are held by women.

“This company is made up of trailblazers,” says Côté-Bier. “You have an opportunity here to do the impossible, and that’s why I love what I do.”

Niche-specialized recruitment experts

Quantum Management Services is a leading supplier to the federal government, across all sectors, and offers a wide range of recruitment solutions to over 1,500 diversified clients, in both the public and private arenas. With an elite talent pool and several distinct divisions, each run by experts in their respective fields, Quantum specializes in the areas of finance & accounting, administration & operations, human resources, customer service, and warehouse & logistics. The Quantum umbrella also includes two highly specialized subsidiary companies, offering IT and healthcare staffing solutions, respectively.

"We’ve built our company recognizing that people are our most important asset – whether they are our employees, our clients, or our candidates."

Quantum Technology Recruiting Inc. (QTR) provides businesses with some of the most specialized technology professionals and contractors in the market. “We have a deep understanding of our clients’ technical environments, project goals, and business strategies,” says Terry Scullion, Vice President of QTR.

Alternacare Inc., established in 1986, plays a valuable role in the community, providing qualified, compassionate health care professionals. “Whether recovering in the hospital or at home, our caregivers provide clients with support to maintain a high quality of life," says Anne Côté. "Our services run the gamut from Alzheimer’s and dementia care to cancer care, palliative care, as well as assistance with activities of daily living, such as feeding, grooming, housekeeping, and companionship.” Alternacare Ottawa is fully accredited by Accreditation Canada.

“We’ve built our company recognizing that people are our most important asset – whether they are our employees, our clients, or our candidates,” says Miles. “This principle has been the foundation of our success, and it will continue to define the essence of Quantum, as we keep evolving in the next 50 years and onwards. The best is yet to come.”