Customers love getting freebies and rewards. Airlines and retail chains have long tapped into this desire, using loyalty programs to keep buyers coming back. Increasingly, shoppers want perks from smaller companies, too.
Four tips for creating a customer loyalty program
Strategies to help you keep customers coming back for more.
- Audio version available on SoundCloud or Spotify.
- Kanata firm makes hardware and software that caters to viewers who access TV broadcasts via old-school antennas rather than cable or satellite feeds.