These days, technology allows small businesses to deliver more-efficient customer service and support via services such as live chat and mobile alerts, while simultaneously gathering important data that can be used to grow relationships and create sales possibilities.
Four tech tools to help keep your customer service on track
From help-desk software to a must-listen podcast, technology can help boost customer satisfaction
- Company seeking funding for system it says destroys up to 99 per cent of all germs that come in contact with the UV rays.
- New survey suggests 80 per cent of Blacks and other People of Colour expect to experience racial discrimination in the workplace at least some of the…