These days, technology allows small businesses to deliver more-efficient customer service and support via services such as live chat and mobile alerts, while simultaneously gathering important data that can be used to grow relationships and create sales possibilities.
Four tech tools to help keep your customer service on track
From help-desk software to a must-listen podcast, technology can help boost customer satisfaction
- Airport authority, Invest Ottawa working to convince airlines that more trips to Canada's capital will be good for their bottom lines.
- With the stroke of a pen, ROCK Networks transformed from a tiny venture based in Hickey’s living room into a wireless technology business with…