Rogers Business Forum

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Businesses find it hard to innovate when they’re at the top of their game. Why fix what isn’t broken?
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Ottawa-based digital strategist Erin Blaskie started her first business when she was 21.
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Marketing your business can feel like a full-time job – a Constant Contact survey reports that small-business owners spend over 20 hours a week in that one area.
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Most entrepreneurs use email and an electronic calendar to stay organized.
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Since migrating north from the United States about a decade ago, Black Friday has become hugely popular with Canadian shoppers.
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 “Customer experience” is more than just customer service – it’s all the interactions that customers have with your company, from advertising to purchasing and beyond, and how those touchpoints mak
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Customers love getting freebies and rewards. Airlines and retail chains have long tapped into this desire, using loyalty programs to keep buyers coming back.
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These days, technology allows small businesses to deliver more-efficient customer service and support via services such as live chat and mobile alerts, while simultaneously gathering important data
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Most businesses choose domain names associated with their brand, products or services, therefore choosing the right one is usually straightforward – to a point.
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In July, we launched a Canada 150-inspired contest to celebrate Rogers Small Business customers and give them the opportunity to tell their success stories.