These days, technology allows small businesses to deliver more-efficient customer service and support via services such as live chat and mobile alerts, while simultaneously gathering important data that can be used to grow relationships and create sales possibilities.
Four tech tools to help keep your customer service on track
From help-desk software to a must-listen podcast, technology can help boost customer satisfaction
- Local organizations are seeking a new home for the internet in Ottawa
- Amazon expected to hire 600 employees, while construction is predicted to involve some 2,000 workers.