These days, technology allows small businesses to deliver more-efficient customer service and support via services such as live chat and mobile alerts, while simultaneously gathering important data that can be used to grow relationships and create sales possibilities.
Four tech tools to help keep your customer service on track
From help-desk software to a must-listen podcast, technology can help boost customer satisfaction
- “Most visionaries just give you the ideas, (but) they don’t implement them. Bill’s a unique person; he did both.”
- OBJ, the Ottawa Chamber of Commerce and Welch LLP are once again looking to take the pulse of the city’s business community through the Ottawa…