Customers love getting freebies and rewards. Airlines and retail chains have long tapped into this desire, using loyalty programs to keep buyers coming back. Increasingly, shoppers want perks from smaller companies, too.
Four tips for creating a customer loyalty program
Strategies to help you keep customers coming back for more.
- Local tourism agency says an estimated 41,000 Chinese nationals visited Ottawa last year, a number it expects to grow.
- “Most visionaries just give you the ideas, (but) they don’t implement them. Bill’s a unique person; he did both.”